Our culture

What’s it like to work at ENERGEX? When you think about joining an organisation, one of the factors you may consider is its culture – the way they do things. In a recent staff survey (April 2009) ENERGEX’s people told us they feel really proud to work here and would recommend ENERGEX as a great employer to their family and friends. We have an open and positive atmosphere that is underpinned by great team work, going the extra mile to get the job done and a strong commitment to impressing our customers. Recognising and rewarding our people for their performance is also high on the agenda. There is a strong focus on working safely and keeping your mates safe so we can all go home to our family and friends at the end of the day.

So if you want to work in a place where your passion and commitment will be recognised - think about working with us.

Hear what some of our team members think about this approach

But it’s not just lip service. We have a number of initiatives in place to support you in finding the right balance for you, including:

• Family-friendly policies and work conditions such as part-time employment, generous maternity and paternity leave and a nine-day fortnight.
• The "Energising ENERGEX" wellbeing program aimed at improving the health and wellbeing of employees through fitness and life education programs.
• An Employee Assistance Program that provides a free, short-term counselling service for ENERGEX employees and their families.
• A social club that organises a range of events and services for employees.
• Reward and recognition programs for customer care, excellence and high achievement.

At ENERGEX, we want to create a positive work environment that supports workforce safety, workforce capability, staff engagement and a high performance customer service culture. We adopt an integrated approach to providing an environment that supports constructive workplace relationships through:

• Open and honest communication;
• Being professional and treating each other with respect;
• Promotion of equity and actively seeking diverse points of view;
• Genuine participation in the consultative process; and
• Valuing different points of view with a willingness to compromise when appropriate.

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Life balance

At ENERGEX, we recognise that the right combination of work / life integration leads to a happier and productive workforce. This is why we are committed to providing opportunities that support our people in achieving this balance. Along with the benefits of lifestyle, location and professional development that ENERGEX offers, our people have access to a range of flexible work practices to help them meet their personal and work-related commitments. These include:

• Flexible working arrangements including part-time employment, job-sharing and working from home;
• Access to paid family leave to meet dependant care responsibilities;
• Access to paid maternity leave (14 weeks) and paid paternity leave (1 week);
• Purchase of extra Annual Leave for proportionate pay;
• Leave without pay; and
• Sick Leave.

Through our Employee Assistance Program, ENERGEX provides support to our people and their dependent family to confidentially access short-term, professional counselling to assist with the resolution of work related or personal concerns that may be impacting on work performance or quality of life.

ENERGEX Employee Assistance Policy

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Respect

At ENERGEX, one of our core values is “Respect and Support Each Other”.

ENERGEX strives to offer a supportive, harmonious workplace, free of prejudice, harassment and discrimination. Our workplace rules, policies, practices, and behaviours ensure that everyone has equal access to employment, learning, professional development and promotional opportunities.

ENERGEX values and is supportive of people from different backgrounds. We recognise that diverse skills and talents make for a stronger workforce and bring better business outcomes.

ENERGEX Harrassment Policy

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Employee recognition scheme

ENERGEX provides an employee recognition scheme incorporating Excellence Awards, Achievement Awards, Customer Care Awards and Innovation Awards.

ENERGEX is committed, through our employee recognition scheme, to:

• Formally recognise exceptional customer service performance and achievement; and
• To encourage employees to submit suggestions leading to new initiatives that will benefit the organisation, its staff and customers.

All staff members also have access to a performance pay scheme that recognises the achievement of corporate and individual results.

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Rewarding loyalty service recognition

ENERGEX formally acknowledges the value of the loyalty, efforts and long service of its employees through its Service Recognition program. A function, presentation and/or gift is organised for employees who have achieved 25 years of service.

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Professional development

At ENERGEX, our people have the opportunity to develop their careers in both leadership and technical skills.

ENERGEX will provide and support a range of avenues for professional development including:

• On-the-job coaching and training;
• Job rotation and experience programs;
• Staff training and development activities;
• Transfers;
• Acting in positions of higher duties;
• Secondment of special duties;
• Study assistance; and
• Attendance at development programs.

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Employee relations

ENERGEX recognises that Union membership is a matter of personal choice and does not discriminate on the basis of membership or non-membership of a union.

We take a positive approach to building relationships with our people and their unions. Our underlying principles are to:

• Establish a coordinated approach to industrial relations matters;
• Undertake timely and meaningful communication with all key stakeholders including employees and unions;
• Recognise that fostering an environment of constructive workplace relationships requires a commitment to working with unions and employees to take all reasonable steps to resolve issues in a mutually beneficial way;
• Strive for issue resolution at the local level;
• Acknowledge that dispute prevention and early dispute resolution minimises operational impact; and
• Comply with industrial instruments.

Employee relations strategy (843k)

ENERGEX Union Collective Agreement 2008 (1,729k)

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